This is an Agreement between You (“Client” or “You”) and Career Protocol, LLC (“Career Protocol” or “We/Us”). The purpose of this Agreement is to describe the terms under which Career Protocol will provide You with services to help You in applying to business school during the application season that ends at the end of the first April following the execution of this Agreement.
The investment You will make and the services You will receive depend on the project You choose when You check out, described further below.
For the consideration set forth in this Agreement and in exchange for Your agreement to the promises contained in this Agreement, it shall be Career Protocol’s pleasure to serve You by providing the following products and services during the term of this Agreement.
A. Resources. You will receive access to the following proprietary Career Protocol resources:
B. Communication with your Career Protocol Coach. You will have access to Career Protocol’s advice through the following personal communications:
C. Application review:
Please see Appendix A for additional clarifications and exclusions of Our service.
In exchange for these services, You agree to pay Career Protocol the following fees:
A. Base Project Fee. Your base fee depends on the interview project You select.
B. Additional fees. Should You desire additional interview preparation calls beyond those included in your project, You will have the opportunity to purchase them for an additional fee.
You agree to pay the entire Base Project Fee upon executing this Agreement. You understand that Career Protocol will not begin providing services until receiving Payment in full.
Career Protocol will send You a timely invoice for any additional fees, for example, in the event that You decide to add additional interview prep calls. You agree to pay these additional invoiced amounts upon receipt. You agree to waive any right to contest any invoice unless any objection or dispute is communicated to Career Protocol in writing within thirty days of receiving the invoice.
Interview Project Services are subject to the below refund and usage schedule:
Once You sign this agreement and pay for your project, You have three options to proceed:
Deadline to complete service – 30 calendar days (inclusive) after the initial purchase date
Deadline to request a refund – 14 calendar days (inclusive) after the initial purchase date
The service must be completed within 30 calendar days. After that, You forfeit the right to the service. No refunds will be given and the service will not roll over to a later date.
After 14 calendar days from the initial purchase date, it is no longer possible to request a refund if the service has not been used.
Once the service has been initiated, no refunds are possible.
A. Career Protocol acknowledges, represents, and agrees to the following:
B. Client acknowledges, represents, and agrees to the following:
If You knowingly provide these materials to any other individual, business school applicant, admissions consultant, or other entity, You agree that You will owe Career Protocol damages that include, but are not limited to, the Two-School Base Project Fee for each person with whom You have wrongfully shared these materials, whether or not that person applies to business school. If You knowingly provide these materials to a competitor of Career Protocol or other provider of similar services, You understand that You may be liable for monetary damages including Career Protocol’s lost profits and business opportunities (see Limitation on Liability, below).
Career Protocol understands and agrees that Your personal essays, written application answers, resume, and similar items are not Career Protocol’s intellectual property, even if Career Protocol assisted You in drafting or editing them, and thus You may continue to use them at Your discretion.
You further represent and agree:
Please see Appendix B for an outline of additional principles we expect You to adhere to during this engagement.
C. Disclaimer of Warranties:
Other than the specific limited warranties outlined above, Client acknowledges that Career Protocol provides no other express or implied warranties with respect to the materials or services under this agreement, and expressly disclaims any implied representations or warranties. In particular, because the MBA application process and subsequent recruitment processes are subjective, Client acknowledges that neither Career Protocol nor its representatives make any express, implied, or other representations or warranties with respect to the impact these services have on the Client’s application success rate. Neither Career Protocol nor its representatives can or do make any express, implied, or other representation or warranty that the Client will be admitted to any academic institution or achieve any other specific professional outcome.
We are delighted to serve You per the parameters of the above Agreement. This appendix provides further clarification of the boundaries of what is included in this service and what is not included.
Client acknowledges, represents, and agrees that the following services are NOT included in your basic project, some of which can be added on, incurring additional fees.
Services that are not provided or promised under any circumstances:
We expect our clients to adhere to these principles in their work with Us and beyond: